Terms & Conditions

 

A. Upon Contracting Go Style Balloons & Decorations, the Client is of the opinion that Go Style Balloons & Decorations and its personnel have the necessary qualifications, experience, and abilities to provide services to the Client.

 

B. Go Style Balloons & Decorations is agreeable to providing such services to the Client on the terms and conditions set out in this Agreement.

 

Service Agreement

 

1. The client agrees to engage Go Style Balloons & Decorations to provide all or some of the following services (the "Services"): Design and install Balloon Decorations/Floral Arrangements/Decorations, and Event Planning. The scope of Event Planning services includes but is not limited to coordinating logistics, scheduling, and organizing various aspects of the event to ensure a seamless and well-executed experience for the client and their guests.

 

2. The Services will also include any other tasks which the Parties may agree on. Go Style Balloons & Decorations agrees to provide such services to the client.

 

3. Colour Matching Disclaimer: Go Style Balloons & Decorations will make every effort to match colors as agreed upon; however, due to variations in materials and other factors, discrepancies in design or color may occur. The client acknowledges that such discrepancies will not be grounds for dispute or non-payment. Go Style Balloons & Decorations will strive to provide the best representation of the agreed-upon design and color scheme.

 

4. We require access where possible at least 5 days ahead of the event to view the venue and confirm the booking details and order.

 

5. Payment Terms: A booking fee is required for all orders (and is non-refundable). The remaining balance MUST be paid in full, with the final payment to be settled at least 2 days before the scheduled event date, as noted on the invoice/receipt unless otherwise agreed upon in writing. The client acknowledges and agrees that failure to make timely payments may result in non-performance by Go Style Balloons & Decorations. We will be entitled to withhold further performance of this agreement (in whole or in part at our discretion) until all arrears have been paid by you.

 

6. Timing Assessment: For last-minute bookings, the timing of the final payment will be assessed on a case-by-case basis, subject to agreement by both parties.

 

7. Payment may be made by: Cash (GBP) in person to Go Style Balloons & Decorations on delivery or Bank Transfer. Payment by the client will mean acceptance of these terms & conditions.

 

8. Charges including delivery and collection will be quoted when your order is made.

 

9. In the event of a canceled booking, you will automatically lose your booking fee. If the booking has already been paid for in full, then we will charge the following cancellation charges:

   - A 50% cancellation charge from the whole amount and refund the difference if within 6 weeks of the date.

   - A 75% cancellation charge from the whole amount and refund the difference if within 4 weeks of the date.

   - A 100% cancellation charge from the whole amount within 2 weeks of the date.

 

10. If payment is not received within our terms and conditions, we will assume our services are no longer required.

 

11. In the event that the Client fails to make a timely payment as specified in this Agreement, a late payment charge equal to 10% of the total invoice amount, with a minimum charge of £100, will be assessed once the payment is overdue. Additionally, an interest rate of 8% per annum, plus the Bank of England base rate, will apply to the outstanding balance from the due date until payment is made in full.

If the payment remains outstanding, the Client agrees to cover any additional costs associated with debt recovery, including fixed debt recovery charges under the Late Payment of Commercial Debts (Interest) Act 1998, along with any reasonable administrative, legal, or collection fees incurred.

The Client acknowledges that these charges reflect a reasonable estimate of the costs, inconvenience, and additional administrative work incurred by the Service Provider due to late payments and are not a penalty. The late payment charge, interest, and debt recovery costs are material terms of this Agreement and are essential to compensate the Service Provider for the impact of late payments

 

12. Any unpaid charges will be passed to a collections agency who will act on behalf of Go Style Balloons & Decorations. Further charges will be added to your account to cover this cost and any associated legal fees in pursuit of recovering these charges.

 

13. Any alterations to the original order must be confirmed and agreed in writing with us and may be subject to an additional charge. Late amendments to orders are often possible, and every effort will be made to accommodate changes, but this cannot be guaranteed.

 

14. Balloons and decorations are for decorative purposes only. We will not be held liable for any accidents or injuries that occur due to misuse.

 

15. We are not liable for any discrepancies or damage caused by or to balloons and decorations once setup/delivery is completed. This includes damage to decorations/balloons caused by weather (i.e. sun or rain).

 

16. We reserve the right to refuse to decorate/deliver if, on the date of supply, use of helium or attachments to walls or ceilings, as required by us, are disallowed by the venue. This will be classified as a cancellation.

 

17. We are not liable for any de-rigging /disposal of any waste decor or collection of equipment unless stated otherwise.

 

18. The client takes full responsibility for all supplied decorations (i.e. Backdrops, Artificial flowers, Chair covers). Any missing, soiled, or damaged items will be chargeable on collection.

 

19. We reserve the right to refuse full or part of the decoration if on the day of supply stated requirements are not met, i.e., no access to domestic electrical connection, venue space is not clear, use of ladders/tables not laid. Therefore this will be classified as a full or part cancellation.

 

20. We will not be held liable in the case of fire caused by the use of candles used in centerpieces.

 

21. We reserve the right to depart from any decoration or delivery address if access is not available at the agreed time, as previously confirmed with the client and/or venue. In such cases, this will be deemed a cancellation. It is the sole responsibility of the client to liaise with the venue and ensure all access arrangements are confirmed and in place prior to our arrival for setup.

Should we agree to reschedule the setup or delivery due to lack of access, an additional charge will be incurred. This fee will reflect the additional time, labour, and travel required to return to the venue and complete the service.

22. We reserve the right to take photographs of all our balloons/ decorations/flowers /deliveries to be used as a form of advertisement for future occasions.

 

23. Children must be supervised when using balloons, discard broken balloons immediately.

 

24. You as the client will be responsible for any loss or damage to our property - this includes from time of delivery and set-up at the venue until they are collected by our company personnel.

 

25. In the event this agreement is terminated by the Client before completion of the Services, Go Style Balloons & Decorations will be entitled to recovery from the site or premises where the Services were carried out, of any materials or equipment which is the property of Go Style Balloons & Decorations.

 

26. When Go Style Balloons & Decorations is contracted through an intermediary representing the client, it is understood that such intermediaries are jointly and severally liable for adhering to the terms and conditions in this Agreement. These intermediaries must ensure the client's awareness and consent to these terms. Non-compliance may result in remedies sought from both the intermediaries and the client, as applicable. This clause is binding on all parties and forms an integral part of this Agreement.

 

27. Ownership and Hire Duration: Unless explicitly stated as “purchased” on the invoice, all decorative items provided by Go Style Balloons & Decorations—including but not limited to shimmer walls, LED numbers, toys, artificial flower arrangements, and other props—remain the sole property of Go Style Balloons & Decorations.

 

All hire items are provided strictly for the event date stated on the invoice, and collection will occur either at the end of the event or the following day, as agreed between the client, venue, and Go Style Balloons & Decorations. The client agrees to cooperate fully in facilitating access for the timely collection of all hired items.

 

Retention of any hire items beyond the agreed collection window, without prior written approval, will result in additional charges, including extended hire fees and/or replacement costs. The client acknowledges that this clause forms a material part of the agreement and accepts responsibility for ensuring the items are returned or made available for collection within the agreed timeframe.

 

28. It is agreed that there is no representation, warranty, collateral agreement or condition affecting this Agreement except as expressly provided in this Agreement.

 

29. In the event that any of the provisions of this Agreement are held to be invalid or unenforceable in whole or in part, all other provisions will continue to be valid and enforceable with the invalid or unenforceable parts severed from the remainder of the agreement.

 

30. External Suppliers and Cooperation Agreement:

 

30.1. The Client acknowledges that Go Style Balloons & Decorations may enlist external suppliers, such as photographers, caterers, etc., to fulfill specific aspects of the Services.

 

30.2. Responsibility and Indemnification: It is understood that Go Style Balloons & Decorations is not directly responsible for the actions or failures of external suppliers. The Client agrees to indemnify and hold harmless Go Style Balloons & Decorations against any failure, damage, loss, or other issues caused by external suppliers engaged by Go Style Balloons & Decorations.

 

30.3. Direct Contracts and Liability: The Client understands that Go Style Balloons & Decorations does not have direct contracts with external suppliers, thereby absolving Go Style Balloons & Decorations from direct liability for their actions. Any disputes or issues with external suppliers should be addressed directly with the respective supplier.

 

30.4. Client-Supplier Agreements and Non-Liability: The Client is responsible for entering into separate agreements with external suppliers for their services. Go Style Balloons & Decorations is not liable for any breach, default, or non-performance by external suppliers.

 

30.5. Cooperation for Smooth Execution: The Client agrees to cooperate with external suppliers engaged by Go Style Balloons & Decorations to ensure the seamless execution of the Services.

 

31. Jurisdiction: Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of the United Kingdom. The parties agree to submit to the jurisdiction of the UK courts, waiving any objections to venue or inconvenient forum.